Privacy Policy

Who We Are

Preem Media is a brand stewardship and content marketing agency that helps startups, D2C brands, and creators achieve category ownership through intentional design, AEO-optimised content, and digital storytelling.

For the purposes of applicable data protection law, Preem Media is the data controller responsible for your personal data collected through this website. If you have questions about this policy or our data practices, you can reach us at info@preemmedia.com.

Information We Collect

We collect information in the following ways:

Information you provide directly:

• Contact form submissions Your name, email address, brand or project name, and the message you send through our contact form.
• Email correspondence When you email us directly, we retain that correspondence and any personal data contained within it.
• Calendar bookings If you book a call via our Calendly link, Calendly processes your booking data subject to their own privacy policy.
• LinkedIn interactions If you connect or message us via LinkedIn, LinkedIn processes that data under their privacy policy.

Information collected automatically:

• Usage data Pages visited, time spent, referring URLs, browser type, operating system, and device type.
• IP address Used for approximate geographic analytics and security purposes; not stored in personally identifiable form beyond what analytics providers retain.
• Cookies and similar technologies See the Cookies section below for full details.

We do not collect sensitive personal data (such as health information, government IDs, or financial account details) through this website.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries When you submit a contact form or email us, we use your details to reply and follow up on your request.
• To schedule and conduct consultations Your contact details are used to arrange discovery calls and onboarding conversations.
• To deliver our services If you become a client, we process the information needed to fulfil our brand strategy and content marketing engagements.
• To improve our website Anonymised analytics help us understand which content resonates and how to make the site more useful.
• To send relevant updates Only with your explicit consent will we send marketing communications such as newsletters or service announcements.
• To comply with legal obligations We may process your data to meet statutory record-keeping, tax, or regulatory requirements.

Legal Basis for Processing

Where applicable data protection regulations (such as the GDPR or India's Digital Personal Data Protection Act 2023) require a legal basis for processing personal data, we rely on the following:

• Consent For optional communications such as marketing emails, where you have given clear consent.
• Contract Where processing is necessary to provide services you have requested or to take pre-contractual steps at your request.
• Legitimate interests For website analytics and improvements, where our interests do not override your fundamental rights and freedoms.
• Legal obligation Where processing is required to comply with applicable laws.

How We Share Your Information

We do not share your personal information with third parties except in the limited circumstances described below:

• Service providers We use trusted third-party tools to operate our website and business (including Web3Forms for form submissions, Calendly for scheduling, and analytics providers). These processors handle your data strictly on our behalf and in accordance with data processing agreements.
• LinkedIn Interactions through our LinkedIn company page are governed by LinkedIn's own privacy policy.
• Legal requirements We may disclose your information if required by law, court order, or other governmental or regulatory authority.
• Business transfers In the event of a merger, acquisition, or sale of all or part of our business assets, your data may be transferred as part of that transaction, subject to the same protections as described in this policy.

All third-party service providers we use are contractually required to protect your data and use it only for the purposes for which it was disclosed.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about site usage. A cookie is a small text file stored on your device.

Types of cookies we may use:

• Essential cookies Necessary for basic site functionality (e.g. session management). These cannot be disabled without affecting how the site works.
• Analytics cookies Help us understand aggregate traffic patterns (e.g. pages visited, time on page). Data is anonymised or pseudonymised where possible.
• Preference cookies Remember settings you have chosen to improve your experience on return visits.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or to be alerted when cookies are being sent. Note that disabling cookies may affect the functionality of this site.

Where required by law, we will seek your consent before placing non-essential cookies on your device.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Specifically:

• Contact form enquiries Retained for up to 24 months following our last interaction, unless you become a client or request earlier deletion.
• Client records Retained for a minimum of 7 years from the end of the engagement to satisfy legal and tax obligations, then securely deleted.
• Analytics data Anonymised analytics data may be retained indefinitely, as it is no longer personally identifiable.
• Email correspondence Retained for as long as the correspondence remains relevant to our business relationship.

When your data is no longer required, we securely delete or anonymise it.

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of access Request a copy of the personal data we hold about you.
• Right to rectification Request correction of inaccurate or incomplete data.
• Right to erasure Request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing Request that we limit how we use your data in certain circumstances.
• Right to data portability Request your data in a structured, commonly used, machine-readable format.
• Right to object Object to processing based on our legitimate interests or for direct marketing purposes.
• Right to withdraw consent Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@preemmedia.com. We will respond within 30 days. We may need to verify your identity before acting on your request.

If you believe we have not handled your data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

Third-Party Links

Our website may contain links to third-party websites, including our LinkedIn page, Calendly booking system, and other external resources. These sites operate under their own privacy policies, and we have no control over or responsibility for their content or data practices.

We encourage you to review the privacy policy of any third-party site you visit via a link from our website.

Children's Privacy

Our website and services are directed at businesses and professionals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at info@preemmedia.com and we will take prompt steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy. For significant changes, we will take reasonable steps to notify you directly (e.g. via email, if we hold your contact details).

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please get in touch:

We are committed to working with you to resolve any concerns about your privacy. If you are not satisfied with our response, you may have the right to contact your local data protection authority.